After assessing more than 20 platforms I selected the five leading RMM solutions. They include NinjaOne, Acronis Cyber Protect Cloud, Atera, Datto RMM, and TeamViewer.

IT professionals, independent technicians, and managed service providers keep raising the same question about RMM platforms that avoid unnecessary headaches during daily operations.

Issues such as difficult agent rollouts, unreliable patch processes at larger scales, expensive license structures, and remote tools that stall at critical moments create ongoing challenges that many teams experience directly.

Although I do not oversee endpoints on a daily basis I have dedicated recent weeks to examining capabilities, scanning community discussions, studying feedback from actual users, and identifying what operational teams require from an effective RMM platform.

Here I outline the five strongest RMM options suited to varied situations whether you operate a solo IT practice, assist nonprofit organizations, or grow an MSP handling thousands of devices.

If you have grown weary of excessive features, intense sales presentations, and unresponsive assistance this overview fits your needs.

5 best RMM software: My top picks

NinjaOne: Best for remote monitoring and device control in medium enterprises
Modern lightweight interface featuring solid automation, patching, and endpoint oversight. ($1.50/month for 10,000 endpoints)
Acronis Cyber Protect Cloud: Best for unified cyber protection and backup
Single console solution combining backup, disaster recovery, security, and endpoint oversight. (Custom pricing)
Atera: Best for cost-efficient IT automation for growing MSPs
Complete RMM platform including built-in PSA and unlimited devices per technician. ($149/technician/month)
Datto RMM: Best for standardizing endpoint management
Cloud-based RMM with close ties to backup and BCDR capabilities for MSPs. (Custom pricing)
TeamViewer: Best for fast and secure remote access across devices
Extends monitoring, asset tracking, and patching onto the established TeamViewer remote access foundation. ($7.51/month for 3 unattended devices)

*These rank among the highest-rated options in the RMM category per G2 Summer 2026 Grid Reports. Starting prices for monthly plans and key features appear for straightforward comparison where relevant.

5 best RMM software I recommend in 2026

Work environments have shifted significantly. 64% of organizations now follow hybrid models according to Zoom data. Rising security risks make remote monitoring and management tools vital for many IT groups. The sector is expected to expand from $997.53 million in 2026 toward $1.56 million by 2035 highlighting the value of flexibility and oversight these solutions deliver.

One contact described it as having visibility across every system without physical presence in the space. That description remained memorable. Fundamentally RMM platforms supply capabilities to observe maintain and assist endpoints remotely covering patching scripting remote desktop notifications asset records and additional functions within a unified environment. While RMM delivers visibility and operational stability MDR services add continuous threat identification with expert response.

MSPs consistently noted that their RMM serves as the mechanism to sustain operations without constant emergency responses. Internal IT groups especially those managing hybrid setups rely on it as the primary interface for handling updates devices user concerns and inventory without switching between numerous separate applications.

Discussions revealed how an effective RMM transforms daily work. Beyond monitoring it enables repeatable processes reliable remote support and a shift toward proactive management. A suitable RMM avoids alert overload filters irrelevant signals streamlines responses and conserves time on priority tasks.

How did I find and evaluate the best RMM software?

To reduce the extensive list of choices I began with G2s RMM software listings. I selected platforms showing steady high satisfaction levels substantial real-user feedback and visible progress in the field.

Next I examined core capabilities for each solution. AI analysis covered over 1,000 G2 reviews to identify common strengths and drawbacks.

When direct testing was restricted due to access limits I consulted experienced professionals and cross-checked their observations against G2 feedback. Images in this piece combine those taken during review and those sourced from vendor G2 listings.

What makes the best RMM software: my criteria

Following discussions with MSPs and internal IT staff I focused criteria on essential requirements. The following points reflect what users identified as critical for routine operations.

Strong patch management and OS coverage: Patching featured prominently in talks. I favored solutions offering dependable policy-based patching across Windows macOS and supported Linux versions. Detailed scheduling approval flows and third-party application updates served as important distinctions.
Fast, secure remote access: Assisting users or checking alerts requires dependable remote control. I examined platforms with integrated secure remote access preferably including multi-session handling file movement session logs and MFA safeguards.
Automation and scripting flexibility: Effective RMM reduces repetitive tasks. I prioritized platforms supporting adaptable automation through graphical workflows or compatibility with PowerShell Bash and similar languages. Added value came from shared script collections and automation linked to alerts or events.
Real-time monitoring and smart alerting: Top RMM solutions deliver relevant data promptly. I sought customizable monitoring rules alert settings and escalation options. MSPs emphasized fewer incorrect alerts and better noise reduction rather than crowded warning displays.
Asset and endpoint inventory management: Tracking devices licenses and installations remains essential. I selected tools with clear searchable hardware and software records lifecycle details and asset organization especially those integrating with Active Directory or supporting site or client tagging.
Integration with the broader IT stack: RMM platforms connect with backup EDR and documentation systems. I preferred vendors offering native links or robust APIs to common tools such as Microsoft 365 IT Glue SentinelOne and similar services.
Ease of use and onboarding: Powerful tools lose value if setup proves difficult. I noted interface design policy building agent installation methods and learning requirements particularly for smaller groups or individual administrators.

These steps led to the five recommended RMM platforms. While none covers every criterion each excels in areas that make it suitable for particular requirements.

The following list draws from authentic user feedback in the RMM Software category. Inclusion requires that a solution:

Monitor IT assets such as endpoints servers mobile devices and applications
Provide basic network visibility such as endpoint connectivity and uptime checks
Discover and track IT-related issues through automated alerting and thresholds
Provide secure remote access and control of endpoints for diagnostics maintenance and user support without physical presence
Support the automation of recurring IT maintenance tasks such as deploying scripts managing services or executing batch operations across multiple endpoints
Support patch management for OS and application updates
Provide asset inventory and configuration management
Generate real-time alerts and notifications
Offer centralized dashboards and reporting tools

*This data was pulled from G2 in 2026. Some reviews may have been edited for clarity.

1. NinjaOne: Best for remote monitoring and device control

NinjaOne appeared frequently when IT professionals and MSPs discussed RMM platforms they prefer. It surfaced in G2 listings Reddit exchanges and several direct conversations during research. I examined it further to understand its appeal. After reviewing demo videos and recent G2 comments the reasons for its strong ranking became clear.

G2 users frequently praise the clean intuitive design. Whether handling 50 or 5,000 devices comments on ease of use and quick setup appeared repeatedly. Multiple reviewers noted rapid deployment without heavy reliance on documentation or external support.

Key strengths include patch management remote monitoring and device control. G2 Data shows user ratings of 95% for remote monitoring 94% for device management and 93% for remote access placing NinjaOne above category averages. Reviewers highlight real-time visibility fast agent response and detailed policy options.

Remote access capabilities support quick assistance though some G2 users note occasional issues with connection stability multi-monitor support RDP credential handling and absent workflow aids. Despite these points reviewers still view the remote features as practical and effective overall especially since NinjaOne provides several remote methods and allows background resolution of many issues without user interruption.

Multiple G2 comments from system administrators indicate it supports confident automation of updates and lowers manual effort. This proves valuable for smaller teams with limited resources.

G2 reviewers often mention NinjaOne integrations with tools such as HaloPSA ConnectWise Manage Intune SentinelOne CrowdStrike Bitdefender Acronis ScreenConnect Apple Business Manager and Microsoft 365 backup. For MSPs and internal IT groups this positions NinjaOne as a central operations hub rather than an isolated tool.

While NinjaOne meets standard reporting needs G2 users observe that advanced or highly tailored reports may require additional work especially for teams needing detailed patch records software counts custom columns or extended trend analysis. Its built-in dashboards still provide solid daily visibility and the platform API plus integrations allow more advanced teams to create custom reporting outside the main console.

Beyond the software itself many users highlight NinjaOne support onboarding documentation Dojo resources webinars and free training options. This matters because RMM platforms can involve operational complexity especially during migrations from solutions like Kaseya N-able LabTech or NCentral.

Overall I recommend NinjaOne to IT teams or MSPs seeking a dependable straightforward RMM platform that handles core functions well. It suits groups that value quick deployment strong customer support and efficient patching across Windows and macOS settings. If you are moving from platforms with older interfaces or slow agents this option may provide a welcome improvement.

What I like about NinjaOne:

Based on everything I found the ease of use really stands out. Users kept mentioning how fast it is to deploy and how intuitive it feels even for lean teams juggling a lot.
Patch management and endpoint visibility seem to handle the day-to-day basics without overwhelming you with noise.